If you run a Chinese restaurant, you might currently be deciding whether or not you want to offer delivery. This is something many Chinese restaurants do offer, but it is definitely not mandatory. Here are some pros and cons of having delivery services to help you decide if it is the right choice.
Pro: You Can Increase Business Potential
One of the main benefits of offering food delivery services with your Chinese restaurant is the fact that it can help you to improve your business. You might just get more sales and more customers on a regular basis. There are times when customers would like to try your food, but they don't have a car or simply want to remain in the comfort of their home. Offering delivery could help you get a sale over the pizza place down the street.
Con: It Requires Additional Costs and Insurance
This is unfortunately something you might have to deal with, though it depends if you use delivery drivers who are employed by you, or you go with a third-party delivery service. If you decide on having your own drivers, then expect to pay some additional costs. You may need to hire new employees just to handle the deliveries and possibly take orders if you get a lot of delivery orders. You will also need to think about insurance for any employees who are driving as part of their job description.
Pro: There Are Third Party Delivery Services
Luckily, you don't have to hire drivers on your own. There is always the option of hiring a third-party delivery service to handle all food deliveries. This may cost a little more than if you just paid the employees yourself, but also consider some of the things you don't have to worry about. For example, if there aren't a lot of deliveries one night, you aren't paying someone an hourly rate even if they aren't driving for their entire shift. The third-party delivery services keep a lot of the actual delivery hassle out of the restaurant so all you need to worry about is taking and cooking the orders.
Con: Taking Additional Orders Can Be Hectic
Even if you don't do the deliveries yourself or have a driver on staff, you still need to take the orders. This might cause you to have a lot more phone orders or even have to set up an online system for taking the orders. This can make it extra-busy in your restaurant, between taking the orders and having the kitchen staff juggle in-house and delivery orders. Keep this in mind when deciding if you want to offer food deliveries.